Privacy Policy

This Privacy Policy explains how RooDee ("we", "us", or "our") collects, uses, and protects your information when you use RooDee (the "Service"), an AI-powered marketing assistant. By using the Service, you agree to the practices described here.

1. Information We Collect

• Account information — your name, email address, and authentication details when you sign up.
• Product & marketing data — information you provide about your product, brand, audience, and the content you create or schedule.
• Connected platform data — when you connect a third-party channel (e.g. Facebook Pages, Facebook Ads, TikTok, LinkedIn, X, Google Analytics), we access tokens and the specific data those platforms return under the permissions you grant — such as page/ad-account identifiers, the posts we publish on your behalf, and engagement metrics (impressions, clicks, reactions, comments).
• Usage data — basic technical information such as log data needed to operate and secure the Service.

2. How We Use Information

We use the information we collect to:

• Provide, operate, and improve the Service;
• Generate marketing strategy and content suggestions;
• Publish content and retrieve performance metrics on the channels you have connected, strictly according to the permissions you grant;
• Communicate with you about your account and the Service;
• Maintain the security and integrity of the Service.

We do not sell your personal information, and we do not use data obtained from connected platforms for any purpose other than providing the Service to you.

3. Third-Party Platforms

When you connect a third-party platform, your use of that platform is also governed by its own privacy policy and terms, including:

• Meta (Facebook & Instagram) Privacy Policy
• TikTok Privacy Policy
• LinkedIn Privacy Policy
• Google Privacy Policy

We access these platforms only through their official APIs and only with the permissions you explicitly authorize.

4. How We Store & Protect Data

Access tokens for connected platforms are encrypted at rest. We apply reasonable technical and organizational measures to protect your information against unauthorized access, loss, or misuse. No method of transmission or storage is completely secure, but we work to safeguard your data.

5. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. When you disconnect a channel, we delete the associated access tokens. When you delete your account, we delete or anonymize your personal data, except where we are required to retain it by law.

6. Your Rights & Choices

You may access, update, or delete your account information at any time, and you may disconnect any third-party channel from within the Service. To request deletion of your data or to exercise any privacy right available to you under applicable law, contact us at the address below.

7. Children's Privacy

The Service is not directed to children under 16, and we do not knowingly collect personal information from them.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.

9. Contact

For questions or requests regarding this Privacy Policy or your data, contact us at support@roodee.ai.